Our Reviews

by Sam via google ago–year
Just got my dog back from them. I had her groomed there and they did an absolute awesome job!!! They treated Emmy like she was there own, and seemed genuinely glad to have done the job. They are extremely nice, I just cant say enough good things about them.

by Sherie via google ago–months
Mary Jo and Terry Pitts have cared for our animals (both dogs and cats) for over 8 years now! They always go the extra mile in taking care of our ‘fuzzy’ kids and are the friendliest and most caring people you’d ever want to meet. Our dogs literally ‘bound’ for the front door with tails a’wagging – no fear or hesitancy over visiting Puppy Palace! They LOVE going there. We never experienced that with any other kennel we ever used, in Florida or Tennessee. We have also never picked up a pet where we thought they were mistreated in any way – be it lack of food, water or general care. They are always in good shape physically and psychologically on our return. One other very important note – One year we were delayed unavoidably returning from an out-of-state family funeral. Instead of telling us to come the next morning for Mazie, they took her into their own apartment – treated her just like their own pets that night – until we arrived back …Mary Jo and Terry Pitts have cared for our animals (both dogs and cats) for over 8 years now! They always go the extra mile in taking care of our ‘fuzzy’ kids and are the friendliest and most caring people you’d ever want to meet. Our dogs literally ‘bound’ for the front door with tails a’wagging – no fear or hesitancy over visiting Puppy Palace! They LOVE going there. We never experienced that with any other kennel we ever used, in Florida or Tennessee. We have also never picked up a pet where we thought they were mistreated in any way – be it lack of food, water or general care. They are always in good shape physically and psychologically on our return. One other very important note – One year we were delayed unavoidably returning from an out-of-state family funeral. Instead of telling us to come the next morning for Mazie, they took her into their own apartment – treated her just like their own pets that night – until we arrived back in town at the ungodly hour of midnight!!! I can’t imagine any other kennel being so understanding or cooperative, most especially taking a dog into their own living quarters, much less letting you pick them up at midnight! We simply cannot say enough good about Mary Jo, Terry and Puppy Palace! Sherie

The people here are very nice,…

by Robert S. via yelp 2009-06-06
The people here are very nice, are dog owners, and pamper the pets so that they are not traumatized or shell-shocked when we pick up little Boots. They do more than what is asked, which makes it easy to keep coming back. In addition, the cost is reasonable. We live about 45 minutes away, but we will drive to the Palace because of their good work.